IAG Blog Date Archive

2026

Date archive for 2026.

Operating signals collected into a management dashboard Flat IAG operating dashboard diagram for AI Scale Requires Spend Visibility. usage cost risk adoption cost controls value operatingreview
From Pilot To Production

AI Scale Requires Spend Visibility

AI at scale becomes a management system with budgets, controls, analytics, and accountability; the credible enterprise program is the one where leaders can see who is using AI, what it costs, and where controls apply.

3 min read Scott Felten
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Policy, risk, review, and record moving through a governance loop Flat IAG governance review loop diagram for Regulated Industries Need Production Discipline. policy risk review record

Regulated Industries Need Production Discipline

Regulated AI succeeds when governance and work redesign move together; compliance labels and policies are not enough if roles, assurance practices, and operating controls are not built into production workflows.

3 min read Scott Felten
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Agent work lane supervised through tools, review, and handoff Flat IAG agent supervision lane diagram for Agents Need Data Access and Lifecycle Plans. workqueue agent tools supervisor handoff

Agents Need Data Access and Lifecycle Plans

Agent programs need managed data interfaces and lifecycle discipline; otherwise each team invents its own bridge between AI tools and business systems, creating avoidable security, reliability, and maintenance risk.

4 min read Scott Felten
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AI work tested through evaluation bench and release signal Flat IAG evaluation bench diagram for Reliability Becomes the Differentiator. task set edge cases review set EvaluationBench releasesignal

Reliability Becomes the Differentiator

The next adoption gate is consistency, not novelty. Enterprise AI programs need evaluation practices that test real work, uncertainty handling, escalation, and follow-through rather than relying on benchmark.

3 min read Scott Felten
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Enterprise AI stack organized into data, model, control, and workflow layers Flat IAG infrastructure stack diagram for Hybrid AI Comes Back Into Focus. sources data layer model layer control layer workflow layer enterpriseuse

Hybrid AI Comes Back Into Focus

Deployment architecture should follow the work. Hybrid and on-prem AI are strategic options when data location, control, and operational constraints shape where intelligence can safely and practically run.

3 min read Scott Felten
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AI adoption moving from access toward managed maturity Flat IAG adoption maturity curve diagram for AI Moves Into the Middle Market. access usage practice scale
The Platform Shift

AI Moves Into the Middle Market

AI operating models have to fit company size and maturity. The middle market needs right-sized governance, workflow selection, and adoption discipline rather than a scaled-down version of Fortune 100 AI transformation.

3 min read Scott Felten
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Operating signals collected into a management dashboard Flat IAG operating dashboard diagram for Deployment Capacity Is the New Bottleneck. usage cost risk adoption cost controls value operatingreview

Deployment Capacity Is the New Bottleneck

The scarce resource is shifting from model access to deployment capacity. AI programs need implementation bandwidth, operating ownership, change capacity, and realistic sequencing, not another set of.

3 min read Scott Felten
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AI control plane coordinating data, models, and workflows Flat IAG control plane diagram for AI Needs a Control Plane. dataplane modelplane workflowplane ControlPlane approvedpath

AI Needs a Control Plane

AI scale requires a control plane that defines what is centrally governed, what is delegated to teams, and how identity, agents, data, and policy stay visible as work moves from assistants to action-taking systems.

3 min read Scott Felten
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Agent work lane supervised through tools, review, and handoff Flat IAG agent supervision lane diagram for Agent Platforms Become the New Workbench. workqueue agent tools supervisor handoff

Agent Platforms Become the New Workbench

The platform layer matters because agents need more than model capability. They need context, permissions, tools, observability, governance, and shared work surfaces that make delegation manageable across teams.

3 min read Scott Felten
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Workflow handoffs moving through assistant, review, and system steps Flat IAG workflow handoff diagram for Professional Work Is the Battleground. request assistant review system
From Pilot To Production

Professional Work Is the Battleground

The frontier is moving from text assistance toward professional execution, but professional workflows require consistency, domain context, review mechanisms, and explicit judgment boundaries before AI should.

3 min read Scott Felten
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Enterprise AI stack organized into data, model, control, and workflow layers Flat IAG infrastructure stack diagram for Enterprise AI Moves Past the Pilot Story. sources data layer model layer control layer workflow layer enterpriseuse
The Platform Shift

Enterprise AI Moves Past the Pilot Story

The important enterprise question is no longer whether teams are experimenting with AI. It is whether AI is becoming embedded in how work is assigned, executed, checked, improved, and governed.

3 min read Scott Felten
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Operating signals collected into a management dashboard Flat IAG operating dashboard diagram for The Capital Stack Behind Intelligence. usage cost risk adoption cost controls value operatingreview

The Capital Stack Behind Intelligence

Frontier AI is not only a software category; it is a capital-intensive operating environment. Leadership teams should treat cost, capacity, availability, and vendor durability as part of AI strategy instead of.

3 min read Scott Felten
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Policy, risk, review, and record moving through a governance loop Flat IAG governance review loop diagram for Trust Moves From Principle to Practice. policy risk review record
Trusted Business Context

Trust Moves From Principle to Practice

Trust must be operationalized through concrete mechanisms: security operations, transparency practices, measurement, governance routines, and evidence that the organization can explain and improve AI-enabled work.

3 min read Scott Felten
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Operating signals collected into a management dashboard Flat IAG operating dashboard diagram for AI Transformation Needs an Operating Owner. usage cost risk adoption cost controls value operatingreview

AI Transformation Needs an Operating Owner

Enterprise AI needs an operating model, not a mascot sponsor. Leaders need to assign ownership for outcomes after the pilot ends: workflow redesign, partner coordination, risk controls, adoption, measurement,.

4 min read Scott Felten
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AI control plane coordinating data, models, and workflows Flat IAG control plane diagram for The Control Plane Race. dataplane modelplane workflowplane ControlPlane approvedpath
From Pilot To Production

The Control Plane Race

The durable enterprise pattern is governed delegation. Agent scale requires a control plane that defines what agents may do, how they are tested, how work is observed, and who is accountable when delegated.

3 min read Scott Felten
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Agent work lane supervised through tools, review, and handoff Flat IAG agent supervision lane diagram for Security Moves Into the Agent Lifecycle. workqueue agent tools supervisor handoff
The Platform Shift

Security Moves Into the Agent Lifecycle

Agent security needs to be designed into the full lifecycle because agents act through tools, permissions, and connected systems. The leadership move is to bring security into design, evaluation, release, and.

4 min read Scott Felten
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Vendor, data, and terms reviewed through a procurement risk board Flat IAG procurement risk board diagram for Sovereignty Meets AI Procurement. vendor terms data approval
Enterprise AI Risk And Trust

Sovereignty Meets AI Procurement

AI strategy must respect where data, contracts, workloads, and control boundaries already live. The next platform decision may be less about model preference than deployment boundary, sovereignty, procurement.

3 min read Scott Felten
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Model portfolio routed through fit and governance checks Flat IAG model portfolio diagram for Cheaper Intelligence Changes the Workflow Map. fastmodel deepmodel privatemodel modelrouter fitcheck selectedpath
Trusted Business Context

Cheaper Intelligence Changes the Workflow Map

Lower-cost capable models expand the practical AI surface area. The strategic task is to revisit workflows that were previously too expensive, too slow, too narrow, or too brittle for AI-enabled redesign.

3 min read Scott Felten
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AI adoption moving from access toward managed maturity Flat IAG adoption maturity curve diagram for Training Is Part of Deployment. access usage practice scale
The New AI Operating Model

Training Is Part of Deployment

Agent adoption requires capability building, not just access. Deployment should include structured learning, governed environments, workflow practice, and role-specific expectations from the beginning.

3 min read Scott Felten
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Model portfolio routed through fit and governance checks Flat IAG model portfolio diagram for Model Choice Becomes Architecture. fastmodel deepmodel privatemodel modelrouter fitcheck selectedpath
From Pilot To Production

Model Choice Becomes Architecture

Model diversity only creates enterprise value when it is wrapped in platform governance. The leadership decision is not simply which model to use, but where model choice improves outcomes and where it.

3 min read Scott Felten
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Agent work lane supervised through tools, review, and handoff Flat IAG agent supervision lane diagram for Agent Governance Before Agent Scale. workqueue agent tools supervisor handoff
The Platform Shift

Agent Governance Before Agent Scale

Agents need controls for both action risk and inference economics. Once systems can use tools, trigger workflows, and affect business records, governance must cover what agents can do and what each delegated.

3 min read Scott Felten
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Policy, risk, review, and record moving through a governance loop Flat IAG governance review loop diagram for Trust Is a Product Design Choice. policy risk review record
Enterprise AI Risk And Trust

Trust Is a Product Design Choice

Trust is designed into incentives, values, permissions, user experience, and feedback loops. It cannot be added after deployment as a slogan or policy attachment.

3 min read Scott Felten
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Enterprise AI stack organized into data, model, control, and workflow layers Flat IAG infrastructure stack diagram for AI Infrastructure Becomes a Board Issue. sources data layer model layer control layer workflow layer enterpriseuse
The Platform Shift

AI Infrastructure Becomes a Board Issue

Compute strategy is now business strategy. Boards and executive teams need to understand how AI infrastructure exposure affects cost, capacity, vendor dependence, geographic risk, and public legitimacy.

3 min read Scott Felten
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AI adoption moving from access toward managed maturity Flat IAG adoption maturity curve diagram for 2025 AI in Review: The Year Enterprise Got Serious. access usage practice scale
From Pilot To Production

2025 AI in Review: The Year Enterprise Got Serious

A review of the enterprise AI shift from experimentation toward workflow ownership, agent architecture, governance, and operating discipline.

4 min read Scott Felten
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Policy, risk, review, and record moving through a governance loop Flat IAG governance review loop diagram for Regulated AI Is Arriving First. policy risk review record
The New AI Operating Model

Regulated AI Is Arriving First

The hardest domains will force the best operating discipline. Healthcare and other regulated environments show that AI value depends on workflow fit, sensitive-data handling, and clear human accountability.

3 min read Scott Felten
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Policy, risk, review, and record moving through a governance loop Flat IAG governance review loop diagram for Start With the Rules of Use. policy risk review record
From Pilot To Production

Start With the Rules of Use

AI adoption should begin with operating boundaries, not enthusiasm. The first leadership task is to define what work AI systems may touch, what data is off limits, who owns outputs, and when human review is required.

3 min read Scott Felten
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