IAG Blog Tag

Platform Strategy

Tag view for Platform Strategy.

AI work tested through evaluation bench and release signal Flat IAG evaluation bench diagram for Reliability Becomes the Differentiator. task set edge cases review set EvaluationBench releasesignal

Reliability Becomes the Differentiator

The next adoption gate is consistency, not novelty. Enterprise AI programs need evaluation practices that test real work, uncertainty handling, escalation, and follow-through rather than relying on benchmark.

3 min read Scott Felten
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AI adoption moving from access toward managed maturity Flat IAG adoption maturity curve diagram for AI Moves Into the Middle Market. access usage practice scale
The Platform Shift

AI Moves Into the Middle Market

AI operating models have to fit company size and maturity. The middle market needs right-sized governance, workflow selection, and adoption discipline rather than a scaled-down version of Fortune 100 AI transformation.

3 min read Scott Felten
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Agent work lane supervised through tools, review, and handoff Flat IAG agent supervision lane diagram for Agent Platforms Become the New Workbench. workqueue agent tools supervisor handoff

Agent Platforms Become the New Workbench

The platform layer matters because agents need more than model capability. They need context, permissions, tools, observability, governance, and shared work surfaces that make delegation manageable across teams.

3 min read Scott Felten
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Enterprise AI stack organized into data, model, control, and workflow layers Flat IAG infrastructure stack diagram for Enterprise AI Moves Past the Pilot Story. sources data layer model layer control layer workflow layer enterpriseuse
The Platform Shift

Enterprise AI Moves Past the Pilot Story

The important enterprise question is no longer whether teams are experimenting with AI. It is whether AI is becoming embedded in how work is assigned, executed, checked, improved, and governed.

3 min read Scott Felten
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Operating signals collected into a management dashboard Flat IAG operating dashboard diagram for AI Transformation Needs an Operating Owner. usage cost risk adoption cost controls value operatingreview

AI Transformation Needs an Operating Owner

Enterprise AI needs an operating model, not a mascot sponsor. Leaders need to assign ownership for outcomes after the pilot ends: workflow redesign, partner coordination, risk controls, adoption, measurement,.

4 min read Scott Felten
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Agent work lane supervised through tools, review, and handoff Flat IAG agent supervision lane diagram for Security Moves Into the Agent Lifecycle. workqueue agent tools supervisor handoff
The Platform Shift

Security Moves Into the Agent Lifecycle

Agent security needs to be designed into the full lifecycle because agents act through tools, permissions, and connected systems. The leadership move is to bring security into design, evaluation, release, and.

4 min read Scott Felten
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AI adoption moving from access toward managed maturity Flat IAG adoption maturity curve diagram for Training Is Part of Deployment. access usage practice scale
The New AI Operating Model

Training Is Part of Deployment

Agent adoption requires capability building, not just access. Deployment should include structured learning, governed environments, workflow practice, and role-specific expectations from the beginning.

3 min read Scott Felten
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Model portfolio routed through fit and governance checks Flat IAG model portfolio diagram for Model Choice Becomes Architecture. fastmodel deepmodel privatemodel modelrouter fitcheck selectedpath
From Pilot To Production

Model Choice Becomes Architecture

Model diversity only creates enterprise value when it is wrapped in platform governance. The leadership decision is not simply which model to use, but where model choice improves outcomes and where it.

3 min read Scott Felten
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Agent work lane supervised through tools, review, and handoff Flat IAG agent supervision lane diagram for Agent Governance Before Agent Scale. workqueue agent tools supervisor handoff
The Platform Shift

Agent Governance Before Agent Scale

Agents need controls for both action risk and inference economics. Once systems can use tools, trigger workflows, and affect business records, governance must cover what agents can do and what each delegated.

3 min read Scott Felten
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Enterprise AI stack organized into data, model, control, and workflow layers Flat IAG infrastructure stack diagram for AI Infrastructure Becomes a Board Issue. sources data layer model layer control layer workflow layer enterpriseuse
The Platform Shift

AI Infrastructure Becomes a Board Issue

Compute strategy is now business strategy. Boards and executive teams need to understand how AI infrastructure exposure affects cost, capacity, vendor dependence, geographic risk, and public legitimacy.

3 min read Scott Felten
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AI adoption moving from access toward managed maturity Flat IAG adoption maturity curve diagram for 2025 AI in Review: The Year Enterprise Got Serious. access usage practice scale
From Pilot To Production

2025 AI in Review: The Year Enterprise Got Serious

A review of the enterprise AI shift from experimentation toward workflow ownership, agent architecture, governance, and operating discipline.

4 min read Scott Felten
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Policy, risk, review, and record moving through a governance loop Flat IAG governance review loop diagram for Regulated AI Is Arriving First. policy risk review record
The New AI Operating Model

Regulated AI Is Arriving First

The hardest domains will force the best operating discipline. Healthcare and other regulated environments show that AI value depends on workflow fit, sensitive-data handling, and clear human accountability.

3 min read Scott Felten
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Operating signals collected into a management dashboard Flat IAG operating dashboard diagram for The AI Developer Is Becoming a Reviewer of Work. usage cost risk adoption cost controls value operatingreview
The New AI Operating Model

The AI Developer Is Becoming a Reviewer of Work

As coding agents handle more first-pass work, the human role shifts toward task definition, review quality, testing discipline, and accountable approval.

3 min read Scott Felten
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Model portfolio routed through fit and governance checks Flat IAG model portfolio diagram for Model Choice Becomes a Governance Decision. fastmodel deepmodel privatemodel modelrouter fitcheck selectedpath
The Platform Shift

Model Choice Becomes a Governance Decision

Model strategy is not a leaderboard choice; it is a portfolio decision about deployment topology, compliance scope, cost, latency, replaceability, and accountability.

3 min read Scott Felten
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Workflow handoffs moving through assistant, review, and system steps Flat IAG workflow handoff diagram for Software Becomes the First Delegated Workflow. request assistant review system
The Platform Shift

Software Becomes the First Delegated Workflow

Software work is the clearest enterprise sandbox for agentic delegation because the workflow already has tasks, branches, tests, code review, rollback, and audit trails.

4 min read Scott Felten
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Agent work lane supervised through tools, review, and handoff Flat IAG agent supervision lane diagram for The Agent Platform Race Is Really an Operating Model Race. workqueue agent tools supervisor handoff
The Platform Shift

The Agent Platform Race Is Really an Operating Model Race

Agent platforms should not be evaluated as feature lists. The strategic question is whether the platform helps the company redesign work responsibly: who can delegate, what systems agents can touch, how.

3 min read Scott Felten
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Agent work lane supervised through tools, review, and handoff Flat IAG agent supervision lane diagram for Agents Need Architecture Before Ambition. workqueue agent tools supervisor handoff

Agents Need Architecture Before Ambition

Agent programs are systems architecture projects, not chatbot upgrades. Before scaling ambition, leaders need enough process clarity for agents to act within defined boundaries, produce observable work, and.

4 min read Scott Felten
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AI adoption moving from access toward managed maturity Flat IAG adoption maturity curve diagram for AI Strategy Is Becoming Workforce Architecture. access usage practice scale
The Platform Shift

AI Strategy Is Becoming Workforce Architecture

AI strategy is becoming workforce architecture. Leadership teams need a capability map that connects work redesign, talent implications, compute and platform choices, governance, and value measurement before.

4 min read Scott Felten
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Model portfolio routed through fit and governance checks Flat IAG model portfolio diagram for Model Portfolios Replace the Single-Model Strategy. fastmodel deepmodel privatemodel modelrouter fitcheck selectedpath
The Platform Shift

Model Portfolios Replace the Single-Model Strategy

2025 planning should treat models as a portfolio layer in business architecture. The leadership work is not choosing one winner; it is matching model capabilities and constraints to real workflows.

3 min read Scott Felten
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Model portfolio routed through fit and governance checks Flat IAG model portfolio diagram for Reasoning Models Raise the Delegation Bar. fastmodel deepmodel privatemodel modelrouter fitcheck selectedpath
The Platform Shift

Reasoning Models Raise the Delegation Bar

As AI moves toward planning and action, accountability must shift from reviewing outputs after the fact to designing the delegation boundary before work is assigned.

3 min read Scott Felten
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Enterprise AI stack organized into data, model, control, and workflow layers Flat IAG infrastructure stack diagram for Private AI Becomes a Platform Requirement. sources data layer model layer control layer workflow layer enterpriseuse

Private AI Becomes a Platform Requirement

AI strategy increasingly depends on deployment architecture. Leaders need to compare on-device, private cloud, public API, and vendor-managed options through trust boundaries, auditability, data sensitivity,.

3 min read Scott Felten
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AI adoption moving from access toward managed maturity Flat IAG adoption maturity curve diagram for Adoption Has Outrun Management. access usage practice scale

Adoption Has Outrun Management

The management gap is not a lack of curiosity. It is the absence of an operating cadence that turns bottom-up AI use into governed workflow redesign, common practices, and measurable outcomes.

4 min read Scott Felten
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Enterprise AI stack organized into data, model, control, and workflow layers Flat IAG infrastructure stack diagram for The AI Stack Becomes a Management Problem. sources data layer model layer control layer workflow layer enterpriseuse
The Platform Shift

The AI Stack Becomes a Management Problem

Production AI is a managed stack, not a model purchase. Business value depends on the operating system around the model: ownership, evidence, evaluation, workflow integration, and governance after launch.

3 min read Scott Felten
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AI adoption moving from access toward managed maturity Flat IAG adoption maturity curve diagram for Access Is Not an AI Operating Model. access usage practice scale
From Pilot To Production

Access Is Not an AI Operating Model

Enterprise AI access is only the starting condition. Business value depends on a practical operating model that defines which work changes, who owns it, what data is acceptable, how outputs are reviewed, and.

4 min read Scott Felten
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AI adoption moving from access toward managed maturity Flat IAG adoption maturity curve diagram for The 2024 AI Plan Needs Capability and Compliance. access usage practice scale
The Platform Shift

The 2024 AI Plan Needs Capability and Compliance

A durable 2024 AI plan should connect capability roadmap, compliance timing, data readiness, governance cadence, operating ownership, and investment discipline.

3 min read Scott Felten
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Policy, risk, review, and record moving through a governance loop Flat IAG governance review loop diagram for Governance Becomes an Operating Model. policy risk review record
Enterprise AI Risk And Trust

Governance Becomes an Operating Model

AI governance should move from policy language into operating capacity: inventories, risk tiers, testing standards, incident handling, decision rights, and named accountable owners.

3 min read Scott Felten
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Enterprise AI stack organized into data, model, control, and workflow layers Flat IAG infrastructure stack diagram for From Demo to AI Platform Architecture. sources data layer model layer control layer workflow layer enterpriseuse

From Demo to AI Platform Architecture

The enterprise AI question is becoming an architecture question across models, data access, plugins, policy, evaluation, and oversight.

3 min read Scott Felten
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Agent work lane supervised through tools, review, and handoff Flat IAG agent supervision lane diagram for Copilots Enter the Operating System of Work. workqueue agent tools supervisor handoff
The Platform Shift

Copilots Enter the Operating System of Work

Embedded AI will be adopted through existing work surfaces faster than most formal transformation programs can react. The leadership task is not just tool enablement; it is redesigning workflows so that human.

4 min read Scott Felten
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Enterprise AI stack organized into data, model, control, and workflow layers Flat IAG infrastructure stack diagram for When Search Becomes a Conversation. sources data layer model layer control layer workflow layer enterpriseuse
The Platform Shift

When Search Becomes a Conversation

Conversational search is not just a user-interface change. It shifts how customers and employees form trust, how organizations prove the source of an answer, and how leaders need to design knowledge systems.

4 min read Scott Felten
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