IAG Blog Tag

The Platform Shift

Tag view for The Platform Shift.

AI adoption moving from access toward managed maturity Flat IAG adoption maturity curve diagram for AI Moves Into the Middle Market. access usage practice scale
The Platform Shift

AI Moves Into the Middle Market

AI operating models have to fit company size and maturity. The middle market needs right-sized governance, workflow selection, and adoption discipline rather than a scaled-down version of Fortune 100 AI transformation.

3 min read Scott Felten
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Enterprise AI stack organized into data, model, control, and workflow layers Flat IAG infrastructure stack diagram for Enterprise AI Moves Past the Pilot Story. sources data layer model layer control layer workflow layer enterpriseuse
The Platform Shift

Enterprise AI Moves Past the Pilot Story

The important enterprise question is no longer whether teams are experimenting with AI. It is whether AI is becoming embedded in how work is assigned, executed, checked, improved, and governed.

3 min read Scott Felten
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Agent work lane supervised through tools, review, and handoff Flat IAG agent supervision lane diagram for Security Moves Into the Agent Lifecycle. workqueue agent tools supervisor handoff
The Platform Shift

Security Moves Into the Agent Lifecycle

Agent security needs to be designed into the full lifecycle because agents act through tools, permissions, and connected systems. The leadership move is to bring security into design, evaluation, release, and.

4 min read Scott Felten
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Agent work lane supervised through tools, review, and handoff Flat IAG agent supervision lane diagram for Agent Governance Before Agent Scale. workqueue agent tools supervisor handoff
The Platform Shift

Agent Governance Before Agent Scale

Agents need controls for both action risk and inference economics. Once systems can use tools, trigger workflows, and affect business records, governance must cover what agents can do and what each delegated.

3 min read Scott Felten
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Enterprise AI stack organized into data, model, control, and workflow layers Flat IAG infrastructure stack diagram for AI Infrastructure Becomes a Board Issue. sources data layer model layer control layer workflow layer enterpriseuse
The Platform Shift

AI Infrastructure Becomes a Board Issue

Compute strategy is now business strategy. Boards and executive teams need to understand how AI infrastructure exposure affects cost, capacity, vendor dependence, geographic risk, and public legitimacy.

3 min read Scott Felten
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Model portfolio routed through fit and governance checks Flat IAG model portfolio diagram for Model Choice Becomes a Governance Decision. fastmodel deepmodel privatemodel modelrouter fitcheck selectedpath
The Platform Shift

Model Choice Becomes a Governance Decision

Model strategy is not a leaderboard choice; it is a portfolio decision about deployment topology, compliance scope, cost, latency, replaceability, and accountability.

3 min read Scott Felten
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Workflow handoffs moving through assistant, review, and system steps Flat IAG workflow handoff diagram for Software Becomes the First Delegated Workflow. request assistant review system
The Platform Shift

Software Becomes the First Delegated Workflow

Software work is the clearest enterprise sandbox for agentic delegation because the workflow already has tasks, branches, tests, code review, rollback, and audit trails.

4 min read Scott Felten
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Agent work lane supervised through tools, review, and handoff Flat IAG agent supervision lane diagram for The Agent Platform Race Is Really an Operating Model Race. workqueue agent tools supervisor handoff
The Platform Shift

The Agent Platform Race Is Really an Operating Model Race

Agent platforms should not be evaluated as feature lists. The strategic question is whether the platform helps the company redesign work responsibly: who can delegate, what systems agents can touch, how.

3 min read Scott Felten
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AI adoption moving from access toward managed maturity Flat IAG adoption maturity curve diagram for AI Strategy Is Becoming Workforce Architecture. access usage practice scale
The Platform Shift

AI Strategy Is Becoming Workforce Architecture

AI strategy is becoming workforce architecture. Leadership teams need a capability map that connects work redesign, talent implications, compute and platform choices, governance, and value measurement before.

4 min read Scott Felten
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Model portfolio routed through fit and governance checks Flat IAG model portfolio diagram for Model Portfolios Replace the Single-Model Strategy. fastmodel deepmodel privatemodel modelrouter fitcheck selectedpath
The Platform Shift

Model Portfolios Replace the Single-Model Strategy

2025 planning should treat models as a portfolio layer in business architecture. The leadership work is not choosing one winner; it is matching model capabilities and constraints to real workflows.

3 min read Scott Felten
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Model portfolio routed through fit and governance checks Flat IAG model portfolio diagram for Reasoning Models Raise the Delegation Bar. fastmodel deepmodel privatemodel modelrouter fitcheck selectedpath
The Platform Shift

Reasoning Models Raise the Delegation Bar

As AI moves toward planning and action, accountability must shift from reviewing outputs after the fact to designing the delegation boundary before work is assigned.

3 min read Scott Felten
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Enterprise AI stack organized into data, model, control, and workflow layers Flat IAG infrastructure stack diagram for The AI Stack Becomes a Management Problem. sources data layer model layer control layer workflow layer enterpriseuse
The Platform Shift

The AI Stack Becomes a Management Problem

Production AI is a managed stack, not a model purchase. Business value depends on the operating system around the model: ownership, evidence, evaluation, workflow integration, and governance after launch.

3 min read Scott Felten
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AI adoption moving from access toward managed maturity Flat IAG adoption maturity curve diagram for The 2024 AI Plan Needs Capability and Compliance. access usage practice scale
The Platform Shift

The 2024 AI Plan Needs Capability and Compliance

A durable 2024 AI plan should connect capability roadmap, compliance timing, data readiness, governance cadence, operating ownership, and investment discipline.

3 min read Scott Felten
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Agent work lane supervised through tools, review, and handoff Flat IAG agent supervision lane diagram for Copilots Enter the Operating System of Work. workqueue agent tools supervisor handoff
The Platform Shift

Copilots Enter the Operating System of Work

Embedded AI will be adopted through existing work surfaces faster than most formal transformation programs can react. The leadership task is not just tool enablement; it is redesigning workflows so that human.

4 min read Scott Felten
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Enterprise AI stack organized into data, model, control, and workflow layers Flat IAG infrastructure stack diagram for When Search Becomes a Conversation. sources data layer model layer control layer workflow layer enterpriseuse
The Platform Shift

When Search Becomes a Conversation

Conversational search is not just a user-interface change. It shifts how customers and employees form trust, how organizations prove the source of an answer, and how leaders need to design knowledge systems.

4 min read Scott Felten
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