IAG Blog Date Archive

2023

Date archive for 2023.

AI adoption moving from access toward managed maturity Flat IAG adoption maturity curve diagram for The 2024 AI Plan Needs Capability and Compliance. access usage practice scale
The Platform Shift

The 2024 AI Plan Needs Capability and Compliance

A durable 2024 AI plan should connect capability roadmap, compliance timing, data readiness, governance cadence, operating ownership, and investment discipline.

3 min read Scott Felten
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Agent work lane supervised through tools, review, and handoff Flat IAG agent supervision lane diagram for The Governed Assistant Is the New Unit of Work. workqueue agent tools supervisor handoff
From Pilot To Production

The Governed Assistant Is the New Unit of Work

Enterprise assistants should be treated as bounded products, not casual automations: each needs a clear job, permitted tools, data rules, evaluation standards, monitoring, ownership, and a fallback path.

3 min read Scott Felten
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Policy, risk, review, and record moving through a governance loop Flat IAG governance review loop diagram for Governance Becomes an Operating Model. policy risk review record
Enterprise AI Risk And Trust

Governance Becomes an Operating Model

AI governance should move from policy language into operating capacity: inventories, risk tiers, testing standards, incident handling, decision rights, and named accountable owners.

3 min read Scott Felten
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Vendor, data, and terms reviewed through a procurement risk board Flat IAG procurement risk board diagram for Enterprise AI Becomes a Procurement Problem. vendor terms data approval
Enterprise AI Risk And Trust

Enterprise AI Becomes a Procurement Problem

AI procurement needs a new checklist covering data use, retention, IP and indemnity posture, security controls, admin visibility, integration boundaries, evaluation rights, and operational ownership.

3 min read Scott Felten
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Enterprise sources flowing through governed context boundaries Flat IAG retrieval boundary diagram for AI That Analyzes Files Changes Evidence Work. systems files records accessboundary AIContext decisionrecord
Trusted Business Context

AI That Analyzes Files Changes Evidence Work

Analytical AI needs evidence trails: files, code or transformation steps, assumptions, review points, and accountable human decisions.

3 min read Scott Felten
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Workflow handoffs moving through assistant, review, and system steps Flat IAG workflow handoff diagram for The API Is Where AI Becomes Workflow. request assistant review system
From Pilot To Production

The API Is Where AI Becomes Workflow

Function calling moves LLMs toward workflow orchestration, but value depends on controlled integration, context retrieval, structured outputs, and accountable human review.

3 min read Scott Felten
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Enterprise AI stack organized into data, model, control, and workflow layers Flat IAG infrastructure stack diagram for From Demo to AI Platform Architecture. sources data layer model layer control layer workflow layer enterpriseuse

From Demo to AI Platform Architecture

The enterprise AI question is becoming an architecture question across models, data access, plugins, policy, evaluation, and oversight.

3 min read Scott Felten
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Enterprise sources flowing through governed context boundaries Flat IAG retrieval boundary diagram for Privacy Is the First AI Operating Constraint. systems files records accessboundary AIContext decisionrecord
Trusted Business Context

Privacy Is the First AI Operating Constraint

Enterprise AI governance should start with data classification, retention posture, vendor controls, and employee policy before broad tool rollout.

3 min read Scott Felten
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Agent work lane supervised through tools, review, and handoff Flat IAG agent supervision lane diagram for Copilots Enter the Operating System of Work. workqueue agent tools supervisor handoff
The Platform Shift

Copilots Enter the Operating System of Work

Embedded AI will be adopted through existing work surfaces faster than most formal transformation programs can react. The leadership task is not just tool enablement; it is redesigning workflows so that human.

4 min read Scott Felten
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Enterprise AI stack organized into data, model, control, and workflow layers Flat IAG infrastructure stack diagram for When Search Becomes a Conversation. sources data layer model layer control layer workflow layer enterpriseuse
The Platform Shift

When Search Becomes a Conversation

Conversational search is not just a user-interface change. It shifts how customers and employees form trust, how organizations prove the source of an answer, and how leaders need to design knowledge systems.

4 min read Scott Felten
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Policy, risk, review, and record moving through a governance loop Flat IAG governance review loop diagram for After ChatGPT, Start With the Work. policy risk review record
Enterprise AI Risk And Trust

After ChatGPT, Start With the Work

The first enterprise response to generative AI should be a focused operating assessment, not a broad rollout. Treat the new capability as something to map against real knowledge work, risk boundaries, and.

4 min read Scott Felten
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